Masrouf - Privacy Policy

Last updated: 27 November 2025

Masrouf ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how our application collects, uses, and protects user information.

Information We Collect

Masrouf may collect the following information:

• Basic account information (such as company name, email address, and phone number).
• Login information required to access the service.
• Optional contact details such as WhatsApp or Telegram numbers.
• Technical information about your device that is necessary to run the app and improve its performance.

We do not collect sensitive personal data, financial data, or precise location data unless you explicitly provide it to us for a specific purpose.

How We Use Your Information

We use the collected information to:

• Create and manage supplier accounts inside the Masrouf system.
• Provide our core services and features within the app.
• Process subscriptions and payments where applicable.
• Improve the quality and performance of the application.
• Provide customer support and respond to your inquiries.

Sharing of Information

We do not sell your personal data to third parties. Your information may be shared only in the following cases:

• With trusted third-party service providers (such as payment processors, e.g. Stripe) strictly for processing payments and providing the service.
• When required by law, regulation, or a valid legal request from authorities.

Data Security

We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Children’s Privacy

Masrouf is not directed to children under the age of 13, and we do not knowingly collect information from children under 13 years old.

Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete your personal data. You may also request that we stop using your information. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or about how your data is handled, you can contact us at:

Email: support@masrouf.com